This KIR will not propagate to devices automatically. If you are using an update released before March 22, 2022, you can resolve this issue using KIR. If you install an update released Ma( KB5011543) or later, you do not need to use a Known Issue Rollback (KIR) or a special Group Policy to resolve this issue. It contains important improvements and issues resolutions, including this one. We recommend you install the latest security update for your device. Resolution: This issue was resolved in updates released Ma( KB5011543) and later. For more information about how to back up, restore, and modify the registry, see How to back up and restore the registry in Windows. Make sure that you know how to restore the registry if a problem occurs. Make sure that you back up the registry before you modify it. Important: This article contains information about how to modify the registry. Note: If you have already installed the update and the blue screen error message shows up during the device's restart, please launch Windows in Safe mode to add the registry entry. Add the following registry entry: to the ServicesAllowedList value.Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\current\device\Bluetooth\.Workaround: To mitigate this issue, IT administrators using Intune or other tools can modify the Windows registry before installing this update following the steps below: This update might show in Windows Update history section of the settings app as "Failed to install on - 0x800f0845" after it has been rolled back due to starting up to an error after installation.ĬSP policies are not common outside of enterprise environments, for which this issue is not common for home users and personal devices. After updates are installed, at the moment users pair their updated Windows client device with a new mobile phone or audio device via Bluetooth. During the restart at the end of the update installation process, if the Windows client device was previously paired with mobile phones or with other audio devices via Bluetooth.It can be observed from one of two scenarios: This issue is observed when certain Configuration service provider (CSP) policies are in place which affect the Bluetooth A2dp profile. The error logged on affected devices will be in the System log in Event Viewer and will be logged as "Microsoft-Windows-WER-SystemErrorRe event 1001" with text "The computer has rebooted from a bugcheck. Devices with certain Bluetooth pairings might receive error messages on a blue screenĪfter installing KB5009596 or later updates, some organizations which have Windows devices paired to Bluetooth devices might receive an error message "Your device ran into a problem and needs to restart." with a blue screen and "Stop code: IRQ NOT LESS OR EQUAL".
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